The ability to negotiate is a required skill in today’s business arena. Whether you are dealing with customers, suppliers, employees, creditors or other stakeholders, negotiations are key. In this two-part session you will learn to identify your own conflict style, become aware of cognitive biases in negotiations, learn how to implement more effective negotiating strategies and how to avoid some common pitfalls. Knowledge is power, and by the end of these sessions you will have the tools to enhance your negotiating prowess while maintaining valuable relationships.
Speaker: Dr. Melissa Baldo, Instructor, Lamar University College of Business, Beaumont, TX